7u72 Terms and Conditions
Please read these terms and conditions carefully before using the 7u72 platform. All rules regarding accounts, bonuses, payments and responsible gaming are described here.
Introduction and Applicability
1.1 General Overview
7u72 is an online gaming platform operated for Bangladesh that offers slots, live casino, cricket betting and a variety of other games. These terms and conditions ("Terms") apply to the 7u72 platform (https://7u72.cam) and all services connected to it.
These Terms form a legally binding agreement between 7u72 and the user. By accessing, registering on, or using any service of the platform, you agree to abide by these Terms.
1.2 Age Restriction
The 7u72 platform is intended only for persons aged 21 years or older. Any person under the age of 21 may not open an account, play games, or use any service on this platform. Providing false information during age verification will result in immediate account closure and deposited funds may be forfeited.
1.3 Right to Amend Terms
7u72 reserves the right to change, revise, or update these Terms at any time without prior notice. Continued use of the platform after any update will be considered acceptance of the revised Terms. You are therefore encouraged to re-read this page on each visit.
Account Registration and Management
2.1 Registration Requirements
The following conditions must be met to open an account:
- The registrant must be at least 21 years of age.
- All information provided must be accurate, complete and current.
- Each individual may open only one account.
- Operating multiple accounts under the same name, from the same device, or from the same IP address is strictly prohibited.
- The account is for personal use only and may not be used on behalf of a third party.
2.2 Identity Verification (KYC)
7u72 may verify a user's identity at any time. This may require submission of a National ID (NID), passport, or other government-issued identification. Identity verification may need to be completed before a withdrawal request is processed. Failure to verify or providing false information will result in account closure.
2.3 Account Security
It is your responsibility to keep your account login details (username and password) completely confidential. You must not allow anyone else to use your account. If you suspect unauthorized access, notify our support team immediately. Full responsibility for all activity on the account lies with the account holder.
2.4 Account Closure and Suspension
7u72 may close or suspend any account without prior notice in the following circumstances:
- Violation of the terms and conditions.
- Fraudulent or dishonest activity is detected.
- Evidence of operating multiple accounts is found.
- Bonus or promotion abuse is identified.
- Suspicion of money laundering or illegal activity arises.
Deposit and Withdrawal Policy
3.1 Deposit Rules
Funds can be deposited on the 7u72 platform via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳100 (one hundred taka). Deposited funds must be used for gaming purposes only.
- Deposited funds may not originate from another person's account.
- Deposit processing may generally take a few minutes to complete.
- If a deposit fails for any reason, please contact support.
- Use of third-party cards or payment accounts is strictly prohibited.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 5 to 30 minutes. The account must have sufficient balance and any active bonus wagering requirements must be completed before a withdrawal can be made.
- Withdrawals may only be made to the same payment method used for the deposit.
- Withdrawals may be delayed if KYC verification has not been completed.
- In cases of suspicious activity, withdrawals may be held until an investigation is concluded.
- 7u72 reserves the right to request additional verification for fraud prevention purposes.
3.3 Currency and Conversion
All transactions on 7u72 are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the applicable exchange rate will apply and additional charges may be incurred.
Bonuses and Promotional Offers
4.1 Welcome Bonus
7u72 offers new members a 120% bonus up to ৳20,000 on their first deposit. A minimum deposit of ৳100 is required to receive this bonus. A 15x wagering requirement must be met before bonus funds can be withdrawn.
- To meet the wagering requirement, bets totalling 15 times the bonus amount must be placed.
- The welcome bonus applies once per member only.
- Certain games or game categories may be restricted for bonus wagering purposes.
- Wagering must be completed within a specified time period after the bonus is received.
4.2 Bonus Abuse Prohibited
Any dishonest activity related to bonuses — such as claiming the same bonus across multiple accounts, attempting to meet wagering requirements through low-risk bets, or using any other fraudulent method — is strictly prohibited. If such activity is detected, the bonus will be cancelled and the account may be closed.
4.3 VIP Program
The 7u72 VIP program has 5 tiers — Bronze, Silver, Gold, Platinum and Diamond. A weekly cashback is provided at each tier: 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and up to 1.0% at Diamond. Higher VIP tiers can be reached by remaining regularly active.
- VIP benefits may change at 7u72's discretion.
- VIP tier is determined based on activity and may also be reduced.
- VIP cashback may have its own wagering conditions.
Gaming Policy and Code of Conduct
5.1 Fair Play Policy
7u72 works with established game providers to ensure fair outcomes across all games. Any attempt to influence game results — such as using software bots, exploiting technical vulnerabilities, or any other unethical method — is strictly prohibited.
5.2 Technical Errors
If any bet or transaction is affected by a technical error or system malfunction, 7u72 reserves the right to void that bet. Any winnings displayed abnormally due to a technical error will not be considered valid and 7u72 is not obligated to pay them out.
5.3 Match Fixing and Manipulation
Participation in any activity related to match fixing or pre-determining results in cricket or any other sports betting is strictly prohibited. If such activity is detected, the account will be closed, funds may be forfeited, and the matter may be reported to the relevant authorities.
Responsible Gaming and Personal Protection
6.1 Commitment to Responsible Gaming
7u72 is firmly committed to responsible gaming. Online gaming is a form of entertainment — not a solution to financial problems. If you feel that gaming is having a negative impact on your life or financial situation, please visit our Responsible Gaming page.
6.2 Self-Exclusion and Setting Limits
Users may contact our support team to set deposit limits, loss limits, or to temporarily close their account. If a self-exclusion request is made, the account will be fully deactivated for the specified period and access will not be restored during that time.
6.3 Protection of Minors
Parents and guardians are advised to use parental control software on their computers, smartphones, or other devices to prevent minors from accessing online gaming platforms. Persons under the age of 21 may not use 7u72 and this is strictly prohibited.
Privacy and Data Protection
7.1 Collection of Personal Information
7u72 collects and stores users' personal information for the purposes of registration, verification, and service delivery. Collected information may include name, address, date of birth, contact details, and payment-related information. Please read our Privacy Policy for more details.
7.2 Data Security
7u72 uses SSL encryption and other industry-standard security measures to keep user information secure. However, as the transmission of information over the internet is not completely secure, a 100% security guarantee cannot be provided.
7.3 Cookies and Tracking
The 7u72 website uses cookies to improve user experience. By visiting the website, you are considered to have consented to the use of cookies. Cookies can be managed through browser settings, though doing so may affect some functionality of the website.
Dispute Resolution and Limitation of Liability
8.1 Complaints and Dispute Resolution
For any complaint or dispute, please first contact our support team via 24/7 live chat or email. We will endeavour to resolve the matter within a reasonable time. 7u72's decision will be considered final and binding.
8.2 Limitation of Liability
To the fullest extent permitted by applicable law, 7u72 is not liable for:
- Loss or damage caused by technical errors or system malfunctions.
- A game or betting session not being completed due to internet disconnection.
- Any loss or damage resulting from the actions of a third party.
- Indirect or consequential loss or damage.
8.3 Service Interruptions
The service may be temporarily interrupted due to maintenance, upgrades, or unforeseen technical issues. 7u72 does not guarantee uninterrupted service and is not obligated to provide any compensation for such interruptions.
Miscellaneous Provisions
9.1 Entire Agreement
These Terms, the Privacy Policy and the Responsible Gaming Policy together form the entire agreement between 7u72 and the user. They supersede any prior oral or written agreements.
9.2 Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. The invalid part will be replaced by the nearest legally valid and enforceable provision.
9.3 Contact
If you have any questions or comments about the terms and conditions, please contact us via our 24/7 live chat support or email:
24/7 Live Chat Support (in Bengali) — get assistance with minimal waiting time.